Availability for 9x5 Support

This is our generic availability for 9x5 support. Your Order Form may define a different time range Business Hours and Days that prevails over these generic terms. 

  • Default Business Hours means the next hours in business days:
  1. Europe: 9:00 a.m. - 6:00 p.m. Central European Time
  2. America: 8:00 a.m. - 5:00 p.m. Eastern Standard Time
  3. Asia: 10:30 p.m. - 7:30 p.m. India Standard Time 
  • Business Days are Monday through Friday, excluding OpenNebula Systems company holidays
  • OpenNebula Systems Company Holidays in 2016: March 24th and 25th, May 2nd and 16th,  July 25th, August 15th, October 12d, November
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